Technology is inevitably in almost everyone lives in one way or another. In fact, in the majority of the population technology is in their lives in a multitude of ways. With tech becoming largely the topic of many discussions, the race to invent the latest and greatest in tech devices is through the roof! It is really crazy to think that a new computer or laptop is pretty much outdated just after one year. No need to purchase those 2 yr warranties when purchasing electronics because most likely you will need or want a new one before then. Keeping up with the Joneses has never been easy but it definitely not as easy as it used to be now!
Technology and its Shock Value
The shock value of new tech gadgets is not the same as it used to be in the past. When something new used to come out on the market the rant went on and on for months before it would fizzle out. Today, tech inventors are lucky to get a couple days of hype unless it is something that is brand new and never been seen before. Some of the futuristic movies we have seen are now in full effect and on the market, for anyone to enjoy. Star Trek-like devices are seen all over. We do not even notice small things that were not even a thought not long ago in our past. From the older automatic doors at your local grocery store to even Bluetooth are just the normal now.
Technology in the Auto Glass Industry
In the auto glass industry, Japan is one of the most technically advanced countries in the world. The United States is in my opinion right next to them. Take one of the most utilized devices in the auto glass industry, the windshield repair kit made to help individuals repair their own chips as well as minor windshield replacements by Clear Diamond Auto Glass and Great View Auto Glass in Phoenix Arizona.
It is hard to get a grasp on the newest inventions out until you can actually experience them in your own hands. Hearing about the different tasks some of these gadgets can do are not nearly as gratifying as actually seeing it for yourself. Seems as though the cost for new tech is getting more reasonable as so many items come on the market as well. It has become so competitive that the industry must make it reasonable for most consumers to buy it and try it. The only downside of so many new electronics and technology being distributed so fast is the expiration date is just as fast. Some new tech gadgets I have recently purchased do not even have the spare or replacements parts to buy at the store within only a years time because there is something new that replaced that item.
Technology in Communications
With technological advances in communications, some challenges have been almost eliminated. Take call centers, it used to be that companies had to spend an enormous amount of resources to staff their own call center full of high paid employees to handle the daily inbound calls. Now, with the advancements in technology, businesses can outsource their call centers to U.S companies like Infinity Contact who specialize in U.S. call center management and effectiveness.
Some call center companies have over 10,000 U.S. based independent agents who handle more than 100 Million interactions a year. With most of these agents being at-home agents.